> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tixfix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Assign a promoter

> Invite someone to sell tickets for an event and set their deal

Assigning a promoter is a three-step wizard. You identify the person and the event, set their commission and allocation, then review and send the invite.

<Info>
  The event you want must already exist and be upcoming. The event picker in step 1 only offers events that are still ahead of you.
</Info>

***

## Send the invite

<Steps>
  <Step title="Go to Promoters and click Assign Promoter">
    `Promoters` is in the left sidebar; `Assign Promoter` is the button in the top right. The dialog opens on **Step 1 of 3**, headed *Invite an promoter — Who's selling tickets for you?*
  </Step>

  <Step title="Enter the promoter's full name">
    Type their name into `FULL NAME`. This is how they appear on your roster.
  </Step>

  <Step title="Enter their email address">
    The `EMAIL` field carries the note *We'll send them an invite to accept this deal on TixFix.* Get this right — the invite and the deal both go here.
  </Step>

  <Step title="Choose the event">
    Open `EVENT` and select the event they'll be selling for. One invite covers one event; invite the same person again for a second event.
  </Step>

  <Step title="Click Continue">
    You move to step 2 to set the deal terms.
  </Step>

  <Step title="Set commission and allocation">
    Decide what they earn per sale and how many tickets they may sell. See [Commission and allocation](/promoters/commission-and-allocation).
  </Step>

  <Step title="Review and send">
    Step 3 summarizes the deal. Check the email address and the numbers, then send. TixFix emails the promoter an invitation to accept.
  </Step>
</Steps>

<Warning>
  Sending is not reversible from the promoter's point of view — they receive the email immediately. Confirm the commission and allocation on the review screen before you send.
</Warning>

***

## After sending

The promoter appears on your [roster](/promoters/track-performance) with a status reflecting that they have been invited but have not yet accepted. Once they accept, they can start selling and their sales begin counting against their allocation.

***

## They didn't get the invite

Check the spelling of the email address on the roster first — a typo is by far the most common cause. Ask them to check spam. If it still hasn't arrived, see [Promoters FAQ](/faq/promoters).

<Info>
  Still stuck? Email [contact@tixfix.ai](mailto:contact@tixfix.ai) with your event name and a screenshot.
</Info>