> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tixfix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Track promoter performance

> Read the roster, filter by event, and see sold versus cap and sell-through

The `Overview` tab of the Promoters page is where you watch a campaign while it runs. Open `Promoters` from the left sidebar.

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## Filter to one event

The `Showing for:` control above the summary cards defaults to `All events`. Switch it to a single event to see just that campaign's numbers and just the promoters working it.

Filtering is the difference between a useful number and a meaningless one — commission owed across all events tells you your total liability, but commission owed on Saturday's show tells you what to pay this week.

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## Read the summary cards

| Card                      | Reading it                                                                                    |
| ------------------------- | --------------------------------------------------------------------------------------------- |
| **Tickets via promoters** | Sold versus allocated. A large gap means allocation is sitting idle.                          |
| **Gross revenue**         | `Pre-fees`, so higher than your net. Use it to size the campaign, not to reconcile your bank. |
| **Commission owed**       | `Pending payout` — what you owe right now.                                                    |

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## Read the roster

The **Promoter Roster** table lists each promoter with:

* `PROMOTER` — their name.
* `SOLD / CAP` — tickets sold against their allocation.
* `SELL-THRU` — the percentage of their allocation sold.
* `COMMISSION` — earned so far.
* `STATUS` — where they are: invited, active, and so on.
* `ACTIONS` — the controls for that promoter.

An empty roster shows just the column headers — that's what you see before anyone has been invited or accepted.

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## What to do with what you see

* **Someone at 100% sell-through** — raise their allocation before the event sells out without them.
* **Someone at 0% a week in** — they may not have accepted the invite yet. Check their status before assuming they aren't working.
* **Total sold well under total allocated** — you're holding inventory back from direct sale for no return. Trim allocations.

Cross-check against your overall numbers in [Sales reports](/reporting/sales-reports).

***

## Settling up

When the event is done, move to the `Payouts` tab. See [Promoter payouts](/promoters/promoter-payouts).