> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tixfix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sales detail and exports

> Open the detailed sales view and export the numbers

The summary report answers *how did this event do*. `Sales Detail` is for the follow-up questions — reconciling a payout, checking when sales actually happened, or handing figures to whoever does your books.

***

## Open Sales Detail

<Steps>
  <Step title="Go to Reporting and open an event">
    See [Sales reports](/reporting/sales-reports).
  </Step>

  <Step title="Click Sales Detail">
    The button sits at the top right of the event's report card.
  </Step>

  <Step title="Close it when you're done">
    `Close` at the bottom of the expanded view returns you to the list.
  </Step>
</Steps>

<Info>
  The detailed field list is being documented against the live app. If you need figures broken out a particular way in the meantime, email [contact@tixfix.ai](mailto:contact@tixfix.ai) with the event name.
</Info>

***

## Getting numbers out of TixFix today

While the export controls are being documented, these give you what you need:

| You need                                 | Where to get it                                            |
| ---------------------------------------- | ---------------------------------------------------------- |
| Per-category sold, capacity, and revenue | [Sales reports](/reporting/sales-reports)                  |
| The list of individual attendees         | [Export attendees](/attendees/export-attendees)            |
| What actually settled to your bank       | Your [Stripe dashboard](https://dashboard.stripe.com)      |
| Promoter-attributed sales and commission | [Track promoter performance](/promoters/track-performance) |

***

## Reconciling an event

Working from the top down:

1. **Gross** in Reporting — total revenue before fees.
2. **Minus fees** — 2% + $0.49 per ticket, 2.9% + $0.30 per order, unless you passed them to attendees. See [Service and processing fees](/payments/fees).
3. **Minus refunds** you issued. See [Transfer or cancel a ticket](/attendees/transfer-or-cancel).
4. **Equals roughly your Stripe payout.** See [Payouts](/payments/payouts).
5. **Then subtract promoter commission**, which you settle separately and which is *not* deducted from the Stripe payout. See [Promoter payouts](/promoters/promoter-payouts).

<Warning>
  Step 5 catches people out. Commission owed is a real liability that never appears in your Stripe balance — check it before treating a payout as profit.
</Warning>

***

## Keep your own records

Export attendee lists and note your headline figures after each event. Comparing this show against the last one — sell-through by tier, no-show rate, which promoter converted — is what makes the next event easier to plan.

<Info>
  Still stuck? Email [contact@tixfix.ai](mailto:contact@tixfix.ai) with your event name and a screenshot.
</Info>