> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tixfix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a scanner

> Give someone the Scanner Plus role and assign them to specific events

A **scanner** is a team member whose job is checking attendees in at the door. In TixFix they hold the **Scanner Plus** role and are assigned to specific events.

***

## What Scanner Plus can and can't do

| Role             | Can do                                                                                                                        |
| ---------------- | ----------------------------------------------------------------------------------------------------------------------------- |
| **Admin**        | Full access — create and edit events, connect Stripe, manage team, promoters, communication, reporting, and settings.         |
| **Scanner Plus** | Check attendees in with the scanner app for the events they are assigned to. No access to event setup, payments, or settings. |

Scanner Plus is deliberately narrow. Door staff — often casual or volunteer — get exactly what they need to work the entrance and nothing else. They cannot see your revenue, change ticket prices, or touch your Stripe connection.

***

## Add a scanner

<Steps>
  <Step title="Go to Settings → User & Role">
    Click `Settings` in the left sidebar, then the `User & Role` tab.
  </Step>

  <Step title="Click Add a User">
    The `Add a User` dialog opens.
  </Step>

  <Step title="Enter their name and email">
    `First Name`, `Last Name`, and `Email Address` are required. The invite goes to this address, so check it carefully.
  </Step>

  <Step title="Choose the Scanner Plus role">
    Open `Select Role` and pick `Scanner Plus`.
  </Step>

  <Step title="Assign them to events">
    Use `Select Events` to choose which events this person can scan. They will not see any event you don't select.
  </Step>

  <Step title="Click Save">
    They appear in your user list immediately and receive an email invitation with instructions for signing in.
  </Step>
</Steps>

<Tip>
  Add your door team a day or two before the event, not on the night. It gives people time to accept the invite and sign in before there's a queue at the entrance.
</Tip>

***

## Change which events a scanner covers

Find the person in the `User & Role` list and click the **pencil** icon on their row. Adjust `Select Events` and save.

Do this when you add a new event to a run — an existing scanner won't automatically see it.

***

## Remove a scanner

Click the **trash** icon on their row in the `User & Role` list.

<Warning>
  Removal takes effect immediately, including during an event that is currently running. If someone is mid-shift on the door, wait until the event is over.
</Warning>

***

## One person, two roles

The same person can appear more than once in your user list with different roles — for example an admin who also scans. Each entry is managed separately.

***

## Next

* [The scanner app](/scanning/scanner-app) — what your staff use at the door.
* [Questions at check-in](/scanning/scan-questions) — surfacing attendee answers to your scanners.
* [Team members and roles](/get-started/team-and-roles) — the general team management guide.