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The Communication centre sends email to the people registered for your events — reminders before doors, changes to the schedule, thank-yous afterwards.
Push Notifications and Text Messages appear as tabs alongside Email and are marked Coming soon. Email is the channel available today.

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Send an email

1

Go to Communication

Click Communication in the left sidebar. The Email tab is selected by default.You can also jump straight there from an event card using its Communication Center button, which preselects that event.
2

Choose the event

Pick the event from the Event selector at the top.
3

Select your recipients

Choose Current event to target by ticket category, Past event to reach a previous audience, or Upload CSV for your own list. See Recipients and variables.
4

Write the subject

Subject is required — a clear headline that tells attendees what this email is about. You can insert {{name}} and {{eventName}} here using the variable chips above the field.
5

Write the body

The Email Body is for the full message — event details, updates, reminders, or announcements. The same variable chips are available.
6

Add a call to action if you want one

The Call To Action toggle is Off by default. Turned on, it adds a button at the bottom of the email.
7

Check your signature

The Organizer Signature block is built from your organizer profile — your name, business name, and social links. Update it in Settings → Profile.
8

Click Preview and Send

Read the preview properly before sending. An email to your whole attendee list cannot be recalled.
There is no unsend. Check the recipient selection and the preview before you click send — particularly the event, since the wrong selection means emailing the wrong audience entirely.

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Who the email comes from

Below the body, TixFix states it plainly: the email is sent on behalf of your organizer via TixFix, and replies go to your organizer email address. Keep that address monitored around an event. People reply to ticket emails with questions, and they expect an answer. Set it in Settings → Profile.

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See what you’ve sent

The History panel on the right lists your recent sends with the subject, the event, the date, and how many were delivered — for example 1 sent. Click View all → for the full history.
Communication email tab showing recipient options, subject and body fields with merge variable chips, a credits panel and a history list

The Communication centre, with recipient selection, the composer, email credits and send history

Check it before sending to avoid emailing the same group twice in a day. View all → opens the full History page.
Email history page listing campaigns with their event, date and time, and the number of emails sent, filtered by All Events with a campaign search box and pagination

The History page, with an event filter, campaign search and per-campaign send counts

The page lists every campaign you have sent: An All Events filter narrows to a single event, and Search campaigns... finds one by subject. Results are paginated. This is the record to check before a send — both to avoid repeating yourself, and to see what actually reached people last time.

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What to send, and when

Restraint works better than volume. Two well-timed emails get read; six get muted, and then the one that actually matters gets missed too.

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Credits

Each email you send consumes credits. See Email credits.