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Exporting gives you the full attendee list as a file you can open in a spreadsheet — for catering counts, a printed door list, a name-badge run, or your own records after the event. The export exists because most of what you do with an attendee list happens outside TixFix: your caterer wants numbers, your badge printer wants a file, your accountant wants records. Rather than retyping anything, you download the list once and work from that.

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Export the list

Screenshot coming soon. This flow needs a live order or a device we could not reach when these docs were captured. The steps below are written from the product as it behaves today; the illustration will follow.
1

Open the guest list for the event

See Guest list.
2

Use the export control

Download the list for that event.
3

Open it in a spreadsheet

Excel, Numbers, and Google Sheets all read the exported file.
The export controls are being documented against the live app. If you need an attendee list before then, email contact@tixfix.ai with the event name.

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What’s in the export

The export covers the people registered for the event and the information they gave at checkout:
  • Name and email address — always collected.
  • Phone number — where the attendee provided it.
  • Ticket category — which tier they bought.
  • Custom question answers — every question you added to the registration form, including ones not marked shown when scanning.
That last point is the reason to export rather than work from the door screen: answers you collect for analysis rather than for the door only show up here. See Registration form and custom questions. It also means the export is only as good as the form was. If the catering count matters, the meal-choice question needs to have been on the form, and required, before people registered. You can’t export an answer nobody was asked for.

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Export at the right moment

An export is a snapshot, not a live view. Every registration after you download it is missing from the file.
  • For door lists and badges, export as late as you practically can — the night before, or the morning of the event — so late orders are included. If sales stay open on the day, expect a handful of walk-up registrations that aren’t in any printout, and resolve those from the live guest list.
  • For catering counts, export when your venue needs final numbers, and say clearly in your reminder emails that changes after that date can’t be guaranteed.
  • For your records, export once after the event closes and file that as the definitive list.
If you exported early and sales kept moving, throw the old file away and export again. Working from two versions of the same list is how people get missed.

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What to use it for

  • Catering — count the meal choices before you confirm numbers with your venue.
  • A printed backup door list — worth having when the entrance depends on phones and Wi-Fi. Sort it by last name before printing so door staff can find people fast.
  • Name badges — a mail merge straight from the export.
  • Post-event follow-up — though for emailing attendees, Communication does it in-app without exporting anything, and targeting by ticket category or past event is built in.
One spreadsheet habit worth keeping: when you sort or filter, select the whole sheet first. Sorting a single column against a fixed list of names is the classic way to end up serving the vegetarian meal to the wrong half of the room.

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Handle it carefully

An attendee export is personal data — names, email addresses, phone numbers, and anything else you asked. Store it somewhere access-controlled, share it only with people who need it, and delete copies when the event is done.
Don’t forward the file to vendors who only need a headcount. Send them the number. If a vendor genuinely needs per-person detail — dietary requirements for a plated dinner, say — strip the file down to the columns they need before sending it, and leave email addresses and phone numbers out. The same care applies in the other direction: if you later want to email these people about a future event, use the past event audience inside TixFix rather than circulating the exported addresses.