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The guest list is every person registered for an event. It’s where you go to look someone up at the door, resend a ticket, or check whether an order actually went through.

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Open the guest list

1

Go to Events

Click Events in the left sidebar and find your event. Use the Upcoming / Past toggle and the Search Events box to narrow the list.
2

Open the attendee count

Each event card shows a Going count with the number of registered attendees. An event with no registrations shows No Guest instead.
The detailed guest list layout is being documented against the live app. If you need to look up an attendee right now, email contact@tixfix.ai and we’ll point you straight to it.

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What you use it for

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Guest list versus sales report

Two different questions, two different screens:
  • Guest list — who is coming. Individual people, individual orders.
  • Sales report — how many and how much. Totals by ticket category.
Use the guest list at the door and the sales report when you’re counting money.

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At the door

If a scanner can’t read someone’s ticket, the guest list is the fallback: find their name, confirm they hold a valid order, and check them in manually. See Troubleshoot scanning.
Have the guest list open on a second device before doors open. Looking someone up takes seconds; loading the page for the first time with twenty people waiting does not.