Open a report
1
Go to Reporting
Click
Reporting in the left sidebar.2
Choose Upcoming or Past
The toggle above the list splits events by whether they’ve happened yet. Use
Search Events to find one by name.3
Open the event
The event’s report expands with its headline figures and a per-category breakdown.
What the report shows
Each event report gives you the cover image, name, city, date, and start time, then:
Below that, a table breaks the event down by tier:
Sales Detail opens the fuller view — see Sales detail and exports.
Reading it well
Compare Sold against Count per category, not just overall. An event at 60% capacity might be a sold-outVIP tier and a quiet General tier — two very different problems. One says raise VIP allocation next time; the other says your general pricing or promotion isn’t landing.
Check which tier earns. A small premium tier often out-earns a large cheap one. That’s an argument for more premium inventory, not more discounting.
Watch the curve, not the number. Sales that flatten two weeks out need intervention — a promo code, an email to a past-event audience, or another promoter.
Gross, net, and pre-fees
Three revenue figures appear across TixFix and they don’t match. That’s expected:
Reconcile against your bank using what Stripe actually settles. See Payouts and Service and processing fees.
Reporting counts sales. It doesn’t count attendance — for that, use Tickets Scanned on your dashboard, which tracks people actually through the door. The gap between sold and scanned is your no-show rate.
Related
- Sales detail and exports — the detailed view.
- Guest list — the individual people behind these numbers.
- Track promoter performance — the promoter-attributed slice.