What Scanner Plus can and can’t do
Scanner Plus is deliberately narrow. Door staff — often casual or volunteer — get exactly what they need to work the entrance and nothing else. They cannot see your revenue, change ticket prices, or touch your Stripe connection.
Add a scanner
1
Go to Settings → User & Role
Click
Settings in the left sidebar, then the User & Role tab.2
Click Add a User
The
Add a User dialog opens.3
Enter their name and email
First Name, Last Name, and Email Address are required. The invite goes to this address, so check it carefully.4
Choose the Scanner Plus role
Open
Select Role and pick Scanner Plus.5
Assign them to events
Use
Select Events to choose which events this person can scan. They will not see any event you don’t select.6
Click Save
They appear in your user list immediately and receive an email invitation with instructions for signing in.
Change which events a scanner covers
Find the person in theUser & Role list and click the pencil icon on their row. Adjust Select Events and save.
Do this when you add a new event to a run — an existing scanner won’t automatically see it.
Remove a scanner
Click the trash icon on their row in theUser & Role list.
One person, two roles
The same person can appear more than once in your user list with different roles — for example an admin who also scans. Each entry is managed separately.Next
- The scanner app — what your staff use at the door.
- Questions at check-in — surfacing attendee answers to your scanners.
- Team members and roles — the general team management guide.