Skip to main content
Publishing turns your drawing into inventory. TixFix checks the map, generates one sellable seat for every seat you drew, and shows buyers the result. Until you publish, buyers see nothing, and you can draw, delete, and redraw freely.
Publishing the map is separate from publishing the event. The map only sells once the event itself is live. See Publish and visibility.

​
Validate and publish

1

Let your changes save

Validate & publish is disabled while edits are unsaved and while the map has no sections. Wait for the Saving changes… or Unsaved changes line under the buttons to clear, or click Save in the toolbar.
2

Click Validate & publish

The Publish seat map dialog opens and checks the map automatically.
3

Fix anything it flags

If there are problems, the dialog lists them in red and Publish stays disabled. Close the dialog, fix them on the canvas, and open it again. See What blocks a publish.
4

Review the ticket count change

A clean map shows a table with Category, Before, and After. Rows that change are in bold.
5

Tick the confirmation and click Publish

Tick I understand ticket counts will be replaced by the seat map. Publish turns on. A Seat map published. message confirms it is live.

​
Read the ticket count table

Publishing replaces each seated category’s ticket count with the number of seats the map draws for it. The table is your chance to check that before it happens. Before is the quantity you typed when you created the category. After is the number of seats on the map assigned to it, not counting blocked seats. If a number looks wrong, cancel and check which category each section is assigned to. After publishing, TixFix keeps each category’s available count in step with the map. Every sale, release, and full refund updates it, so your sales reports keep working for seated events.

​
What blocks a publish

Validation refuses a map that cannot be sold. Each problem names the section or category it is about. Markers never appear in this list. A map with no stage, no entrances, and no labels publishes fine.

​
Edit a live map

You can change a published map at any time. Open the event, go to the seat map step, and edit as normal.
  • Your edits are a draft. The map buyers see does not change until you publish again. Each publish creates a new version and retires the previous one.
  • Buyers pick up the new map within a few minutes. Published maps are cached for up to five minutes, so someone with the picker already open may see the previous version briefly.
  • Existing seats keep their state. Publishing matches each seat by its section, row, and seat number. A seat that was sold stays sold, and a seat someone is holding stays held. Renaming or moving a section keeps its seats. Deleting a section and drawing a new one with the same name does not: the new section is treated as different seats.
  • Seats you removed are deleted only if nobody has a claim on them. If a seat is claimed at the moment you publish, it is kept and the dialog reports how many could not be removed.
You cannot remove a section, or shrink it below a seat that has been sold or is being held. The publish is refused and the message lists the affected seats. To free a seat that is already sold, release it first.

​
Turning reserved seating off

You can switch Enable Reserved Seating off on step 2 only while no seat has been sold. Once any seat is sold, the switch is refused with Seating cannot be disabled while seats are sold. The card on step 2 warns you when the event already has a published map.

​
Next step

See what buyers experience in How buyers choose seats, or skip to managing a seated event once sales start.